5

The issue with our car was odd. It would shut down any time we lowered the RPM, as in when we were stopping, or slowing down in traffic, etc. They had not seen much of this before so they had to do some investigation. Fortunately, they are pretty astute people and determined what the problem was and how to correct it. Obviously, they are very good mechanics! Now all is well and I would highly recommend then!!

Thank you for your fantastic review, Douglas! We are delighted that you had such a positive experience with us. Our team takes pride in providing exceptional service, even in complex situations. Your recommendation means a lot to us. If you have any other vehicle needs, don't hesitate to reach out!

- Waterloo Automotive
5

Excellent customer service and honest work done without the up-sale pressure. I switched from Dobbs to here and glad I did. Technicians are very knowledgeable and experienced.

THANK YOU! Providing top notch service, with honesty and transparency are what we're all about. Glad to hear that you noticed it and here's to many more happy miles together!!

- Waterloo Automotive
5

5

These guys have saved me more times than I can count! They are honest (which is rare these days), hard working, efficient, and genuinely good people. If I ever had to leave waterloo, I wouldn't care how long of a drive back I'd have to use their services again.

Thank you Anna! We are starting our day off with smiles thanks to your words. It's very encouraging to hear that the values we strive for and noticed and appreciated. THANK YOU!! PS - Don't ever leave Waterloo please - we'd miss you guys

- Waterloo Automotive
5

These guys have saved me more times than I can count! They are honest (which is rare these days), hard working, efficient, and genuinely good people. If I ever had to leave waterloo, I wouldn't care how long of a drive back I'd have to use their services again.

Anna, your kind words mean the world to us! We're thrilled to hear that our service has consistently exceeded your expectations. Guest satisfaction is our top priority, and your loyalty is truly valued. If you ever need anything, please don't hesitate to reach out.

- Waterloo Automotive
5

Excellent service. New to the area and this was my first car failure in over 10 years. Sean explained projected repair and timeline before car even delivered to the shop. Josh communicated multiple times regarding parts and expected completion date. Completion was on time as communicated earlier. No pressure, reasonable cost, good service and friendly honest team. .

Thank you Janet for the kind words! We are very proud of our ENTIRE team, and are happy you enjoyed your experience with us! We hope to help you again soon!

- Waterloo Automotive
5

I truly cannot say enough good things about the service I receive at Waterloo Automotive. They are friendly, professional, courteous and helpful. I have never had a bad experience with this business and I have been bringing my vehicles here for years. I feel lucky to have this level of service in our community and to have found that rare, hometown vibe and knowledgeable people who really listen to my concerns and answer my questions.

Thank you, Sue, for your outstanding review! We strive to provide exceptional service to every customer, and we are delighted to hear that you have consistently had a great experience with us. It is rewarding to know that our commitment to customer satisfaction is recognized and appreciated. Your kind words are truly humbling, and we look forward to serving you for many years to come!

- Waterloo Automotive
5

We are beyond thankful for Waterloo Autobody! They did an amazing job our vehicle looked absolutely flawless when we got it back. The quality of their work and attention to detail blew us away. Wed recommend them to everyone without hesitation!

5

thanks for the fast and great service from the door to back home. fixed and back so oner than thought. CAN NOT ASK FOR BETTER

Rocky, thank you for your kind words! We are thrilled to hear that you had a great experience with us. Providing fast and excellent service is our top priority. Your satisfaction is our biggest reward. If you have any questions or need further assistance, please don't hesitate to reach out.

- Waterloo Automotive
5

This has to be the friendliest bunch of people I've ever met in this Business. Josh is an Astounding owner and manager and from what i have seen, they all do the Very best they can to Ensure that EVERYONE they encounter walks away with a Smile! A+++ Service too. If your ever in the area and need some Auto Work, GO HERE. you wont be Disappointed. They offer a Friendly Smile and Southern hospitality that cant be beat anywhere else. your in good hands with Josh @ Waterloo!

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